Privacy Policy

Hyrithivelle ("we", "us", or "our") is committed to safeguarding your privacy and personal information. This Privacy Policy outlines how we collect, use, store, disclose, and protect your personal information in compliance with the South Africans Privacy Principles (APPs) under the Privacy Act 1988 (Cth). By using our website or subscribing to our $50/month financial planning services, you consent to the practices described in this policy.

Information We Collect

We collect personal information to deliver our financial planning services and enhance your experience. The types of information we may collect include:

  • Personal Details: Name, address, email address, phone number, and date of birth.
  • Financial Information: Income, assets, liabilities, financial goals, and investment preferences.
  • Technical Data: IP address, browser type, device information, and website usage data (e.g., pages visited, time spent).
  • Communication Data: Information provided through contact forms, emails, surveys, or interactions with our financial advisors.

We collect this information directly from you, through your interactions with our website, or from third parties (e.g., financial institutions) with your consent.

How We Use Your Information

We use your personal information to provide and improve our financial planning services. Specific purposes include:

  • Delivering personalized financial planning and advisory services.
  • Processing subscriptions and payments for our $50/month plans.
  • Communicating with you about your account, service updates, or inquiries.
  • Analyzing website usage to optimize content and user experience.
  • Complying with legal and regulatory obligations, such as anti-money laundering requirements.
  • Sending marketing communications (with your consent), such as newsletters or promotions.

How We Protect Your Information

We implement robust security measures to protect your personal information from unauthorized access, loss, or misuse. These measures include:

  • Encryption of sensitive data during transmission and storage.
  • Access controls to restrict data access to authorized personnel only.
  • Regular security audits and system updates to maintain data integrity.

While we take all reasonable steps to secure your information, no system is entirely immune to risks. In the event of a data breach, we will notify affected individuals and relevant authorities, such as the Office of the South Africans Information Commissioner (OAIC), as required by law.

Disclosure of Your Information

We may share your personal information in the following circumstances:

  • Service Providers: With trusted third parties (e.g., payment processors, IT providers) who assist in delivering our services, bound by confidentiality agreements.
  • Legal Obligations: When required by law, such as in response to a court order or regulatory request.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to a new entity.

We do not sell or rent your personal information to third parties for marketing purposes.

Your Rights and Choices

Under the South Africans Privacy Principles, you have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request corrections to inaccurate or incomplete information.
  • Opt-Out: Unsubscribe from marketing communications at any time.
  • Complaints: Lodge a complaint if you believe your privacy rights have been breached.

To exercise these rights, contact us using the details below. We may require identity verification to process your request.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance functionality and analyze usage. For more details, please review our Cookie Policy. You can manage cookie preferences through your browser settings.

International Data Transfers

Your personal information is primarily stored and processed in South Africa. However, some service providers may be located overseas. When transferring data internationally, we use safeguards such as standard contractual clauses to ensure compliance with South Africans privacy laws.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. For example, financial records may be retained for seven years to comply with South Africans tax laws. After this period, we securely delete or anonymize your information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. Updates will be posted on this page, with the date of the latest revision indicated below. We encourage you to review this policy regularly.

Contact Us

If you have questions, concerns, or complaints about this Privacy Policy or our handling of your personal information, please contact us at:

info@hyrithivelle.com

+27730940270

174 Johnson Rd, Soweto On Sea, Ibhayi, 6201, South Africa

If you are not satisfied with our response, you may lodge a complaint with the Office of the South Africans Information Commissioner (OAIC) at www.oaic.gov.au.

Last updated: 19 June 2025